POSTAGE DOMESTIC AND INTERNATIONAL

by purchasing from us you are agreeing to our postage terms and conditions.

all orders placed before Dec 20th automatically get free express shipping. 

for maisey is not responsible for lost or stolen parcels once your item(s) have been dispatched.

if your parcel has been lost you will need to contact the post office with your tracking number. the customer is responsible for all duties and taxes applicable on international orders. international orders are orders that are placed outside of australia. 

you can expect your order to ship out within 24 hours of placing your order. if the item states that it is made to order or pre-order then you can expect that it will be posted out within 14 business days as we are a small team and will do our best to get your pieces out to you ASAP. 

items may not be deemed refundable if the parcel is lost, stolen, or abandoned by the receiver of goods.